Shipping policy

LAST UPDATED: April 21, 2026

At Marinmarie, we are dedicated to delivering your favorite finds quickly and reliably. This Shipping Policy explains our process, timelines, and costs for orders within the United Kingdom.

1. Shipping Destinations

Currently, we exclusively ship to customers within the United Kingdom. We do not ship to PO Boxes, military addresses (APO/FPO/DPO), or restricted areas at this time to ensure the most reliable delivery service.

2. Shipping Costs

We are pleased to offer Free Shipping on all orders across the United Kingdom, with no minimum purchase required. The price you see is the price you pay—there are no hidden fees or additional shipping charges at checkout.

3. Order Processing & Timelines

To give you a clear expectation of when your package will arrive, please refer to our delivery schedule:

  • Order Cut-off Time: 17:00 (5:00 PM) – (GMT) Greenwich Mean Time (London)
  • Order Processing Time: 1–3 business days (Monday to Friday)
  • Transit Time: 5–10 business days (Monday to Friday)
  • Total Estimated Delivery Time: 6–13 business days

Please note: Orders placed after the cut-off time or during weekends and public holidays will be processed on the following business day.

4. Shipping Carriers & Tracking

We partner with reliable carriers to ensure your order arrives safely, including Royal Mail, DPD, Evri, and UPS. Once your order has been dispatched, you will receive a Shipping Confirmation email containing a unique tracking number so you can follow your package's journey every step of the way.

5. Delivery Delays

While we strive to meet our estimated delivery windows, delays may occasionally occur due to factors outside our control, such as carrier backlogs, extreme weather, or peak seasonal demand. If your order is significantly delayed, please reach out to us so we can investigate.

6. Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us immediately at info@marinmarie.com. We will work closely with the carrier to resolve the issue as quickly as possible.

7. Incorrect Address & Failed Delivery

Please double-check your shipping address during checkout. Marinmarie is not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an insufficient address, we will contact you to arrange re-shipment.

8. Contact Information

 

Store Name: Marinmarie
Legal Company Name: Evixa Group Ltd (trading as Marinmarie)
Company Registration Number: 16479597
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. United Kingdom
Telephone: +447488844549
Email: info@marinmarie.com

Customer Support Hours
Monday to Friday: 09:00 – 17:00 (GMT)

We aim to respond to all customer enquiries within 24 hours.